When a powerful Nashville storm damages your roof, your top priority is getting that damage fixed. If a contractor comes knocking on your door offering to help, you might jump at the opportunity. Unfortunately, that could be a big mistake. “Storm chasers” are common after dramatic weather events, and these questionable contractors take advantage of homeowners in peril. How do you avoid them?
Severe weather is just part of life in East and Middle Tennessee.
After a storm blows through, it’s a good idea to take stock of your home and see if anything is damaged. And, if your roof has lost some shingles or experienced any other kind of harm, hiring a contractor to fix the problem right away is an important step.
Unfortunately, there are some businesses in the area that try to take advantage of this situation. They are called “storm chasers,” and the threat they pose can be even greater than the weather itself. This page will help you understand who these businesses are, how you can spot them, and why you should be wary of what they claim to offer.
So, what is a roofing storm chaser? The term “storm chaser” is used to describe a contractor that travels from region to region to capitalize on recent storm damage. Sometimes, these are legitimate businesses that simply use this as a marketing strategy. While the ethics of such marketing are debatable, the legitimate contractors who take this approach will often deliver quality results and operate under a valid license and insurance policy.
Unfortunately, there are also contractors who earn this nickname in a derogatory manner. Those businesses are not legitimate and don’t have any intention of delivering quality work for their customers. They are only interested in taking advantage of homeowners who are under stress and anxious for any kind of solution.
Many of these “roofers” will sign as many contracts as possible in the aftermath of a storm with no concern for how well they’ll be able to do the work, or even if they will be able to do the work at all. The business has no plans to stay in your community, so they aren’t worried about building a reputation. It’s all about volume and turnover, no matter how many bridges they burn along the way.
There are a few patterns that come up again and again with these types of contractors. If you notice any of the following red flags, think twice before starting a project:
There are a number of problems with storm chasers, but the biggest issue by far is the quality of the work you receive. In many cases, the contractor is barely qualified to perform roofing repairs, if they are even qualified at all. So, if you hire them, the repair work is likely to be questionable and may not hold up over time. That could be an expensive mistake that leads you back to looking for another roofing contractor in the near future.
Another of the main problems you’ll encounter is the urgency that these people tend to bring to the sales process. Know that a legitimate local roofer doesn’t need to rush you. At Mobley Brothers Roofing and Renovation LLC, we are only concerned with making sure you get the best possible results, and that means giving you the time you need to make an informed decision.
Before you sign anything with any contractor, always take a few moments to do some independent research. Even if they have shown you credentials that look legitimate, it’s easy enough to do your own checking just to be sure. In the internet age, it’s never been easier to confirm that a business is actually who they say they are.
Start by looking for their contractor’s license on the State of Tennessee website. This will only take a moment of your time and will give you peace of mind that you are at least working with a legitimate business. For example, if you use that lookup tool to search for “Mobley Brothers”, you will find that our license is active and our number is 59116.
It’s also worthwhile to check on business reviews online. What you want to see here is a consistent pattern of quality reviews from local customers over a period of years. It’s a red flag if you see a whole bunch of five-star reviews that were quickly posted after a recent storm in your area. That speaks to reviews that are likely not from legitimate customers. If you look at our reviews on Google, you’ll find hundreds of excellent reviews from real customers
There are plenty of great reasons to pick a local roofing company over a storm chaser that just blew into town, but two stand out above the rest:
To make it easier for you to sort the legitimate, reliable roofers from the wave of storm chasers you might encounter, we put together a quick list of questions. If you aren’t comfortable with the answers you get on any of these questions, move on to the next contractor.
A reputable contractor like Mobley Brothers can answer these questions clearly and without any hesitation.
Hiring a storm chaser will only take things from bad to worse in the aftermath of severe weather. Don’t fall into that trap when a trusted, proven roofer like Mobley Brothers is readily available. You can reach out to us directly at (615) 645-2185 to learn more about our services, and we’ll help you understand the storm damage repair process.
A professional roofing estimate should include a detailed, itemized list of materials and quantities, along with labor costs, and warranty terms. It should also clearly present you with a total price for the job. There should be enough information that you can easily compare the estimate with what is listed on the scope of work that you received from your insurance company.
Making a modest deposit is standard practice in the industry. Though there are specific rules surrounding this when insurance is involved. If a contractor asks you to pay the full contract amount upfront, that should be seen as a red flag. It’s particularly concerning if they ask you to pay in cash. Reputable roofing contractors in East and Middle Tennessee structure payments around project milestones.
In some cases, a supplement is legitimately needed if additional damage is found after work begins. That extra charge should be carefully documented and explained in writing. It should not just show up as a surprise at the end of the project with no formal explanation.
It is perfectly acceptable to have your roofer present during the insurance adjuster’s inspection. With that said, make sure you stay involved in the process. Be present and stay informed so the contractor is not the only one involved with the insurance company.
Absolutely. No contractor can guarantee insurance approval in good faith. The contractor does not control the insurance company’s actions, and therefore should not be making any guarantees. This is a sign of pressure tactics rather than expertise and experience in the industry.
No, this is illegal under Tennessee law. If a contractor is offering to do this, they are actually committing insurance fraud, and you are a part of it. Move on immediately if any contractor comes to you with this type of proposal.
Not every door-to-door salesman is fraudulent, but you shouldn’t just trust them at their word. If you want to consider using a roofer who came to your door after a storm, you need to do detailed research into their qualifications. This includes verifying licensing and insurance, and reading reviews.
If your insurer notifies you in writing that all or part of your roofing claim is not covered, Tennessee law gives you until midnight on the third business day after receiving that notice to cancel the roofing contract. Cancellation must be provided in writing, but no special wording is required. If you cancel properly, payments or deposits generally must be returned within 10 business days, except for qualifying emergency repairs that have already been performed.